Shipping and Returns

SHIPPING POLICY

ORDER PROCESSING:

MAKEUPBYSPARKLE.COM IS CLOSED ON WEEKENDS AND MAJOR HOLIDAYS. ALL ORDERS RECEIVED ON FRIDAY, SATURDAY AND SUNDAY WILL BEGIN PROCESSING THE FOLLOWING MONDAY.

 

DOMESTIC SHIPPING POLICIES:

STANDARD SHIPPING: ORDERS MAY TAKE UP TO 3 FULL BUSINESS DAYS TO BE PROCESSED, PICKED AND PACKED BEFORE IT IS SHIPPED. PLEASE ALLOW 7-10 BUSINESS DAYS FOR YOUR ORDER TO ARRIVE.** ORDERS WITH STANDARD SHIPPING TRAVEL VIA USPS OR FEDEX GROUND.

 

SHIPPING CONFIRMATION: A SHIPPING CONFIRMATION WITH YOUR TRACKING NUMBER WILL BE SENT TO THE EMAIL ADDRESS YOU PROVIDED AT TIME OF ORDER. PLEASE TRACK YOUR SHIPMENT AS MAKEUP BY SPARKLE  ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.

 

FREE SHIPPING PROMOTION: STANDARD SHIPPING IS FREE FOR ORDERS OF $50 OR MORE BEFORE TAX. UNFORTUNATELY, ORDERS SHIPPING TO ALASKA AND HAWAII ARE INELIGIBLE FOR THIS PROMOTION.

**ATTENTION: PLEASE NOTE THAT ORDERS PLACED DURING A SALE MAY TAKE UP TO 1 TO 2 WEEKS TO PROCESS IN OUR WAREHOUSE DUE TO HIGH VOLUME. WE WILL TRY OUR BEST TO GET YOUR GOODIES OUT TO YOU AS SOON AS POSSIBLE!

 

INTERNATIONAL SHIPPING POLICIES:

MAKEUP BY SPARKLE DOES NOT CURRENTLY SHIP TO INTERNATIONAL ADDRESSES.

 

RETURNS

WE WANT YOU TO BE SATISFIED WITH YOUR MAKEUP BY SPARKLE COSMETICS PURCHASE. YOU MAY RETURN YOUR ORDER WITH FOR A 100% MONEY-BACK GUARANTEE WITHIN 45 DAYS FOR PRODUCTS PURCHASED ONLINE AT MAKEUPBYSPARKLE.COM OR WITHIN 30 DAYS FOR ITEMS PURCHASED.

 

MAKEUPBYSPARKLE.COM PURCHASES:

MERCHANDISE PURCHASED ONLINE AT MAKEUPBYSPARKLE.COM CAN BE REFUNDED BY MAIL WITHIN 45 DAYS OF RECEIVING YOUR ORDER. ONLINE PURCHASES RETURNED WILL RECEIVE A REFUND OF THE PRICE OF THE ITEM AND ANY APPLICABLE TAXES ISSUED IN THE ORIGINAL FORM OF PAYMENT. SHIPPING COSTS WILL NOT BE REFUNDED UNLESS THE ITEM IS BEING RETURNED BECAUSE IT IS DAMAGED OR DEFECTIVE. PLEASE NOTE THAT ITEMS PURCHASED ON SALE CANNOT BE RETURNED AND INELIGIBLE ITEMS INCLUDED IN THE RETURN PACKAGE WILL NOT BE CREDITED. IN ADDITION, MAKEUPBYSPARKLE.COM WILL NOT ACCEPT ANY EXCHANGES.

 

PLEASE ALLOW 7-10 BUSINESS DAYS FOR YOUR REFUND TO BE ISSUED AFTER THE SHIPMENT REACHES US.